Prospective Owner FAQs
Answers to your frequently asked questions
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What is your service area?
We cover the Pittsburgh metro area and surrounding communities. From Washington to Wexford; and Moon to Monroeville. Listed below are just a few of the communities we service. If you don’t see yours listed, give us a call to see if we can protect your investments. -
What differentiates you from other Property Managers?
Talk with our current clients and they will summarize it with Peace of Mind. You’ll find a partner you can trust that has your best interests in mind. There are several systems we have in place to ensure this and at the center of all of them are:
- Open lines of communication
- Proactive Approach
- Consistent Delivery
- In-house maintenance and construction
- Experience
Read on to learn more about our service inspections and pricing structure which were designed with the investor in mind.
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Do you visit the properties?
Monitoring your investment is critical to its success. We have two scheduled service visits a year where we perform necessary maintenance to keep your property safe and cost efficient check in on your tenants and provide value to their rental experience so they stay longer. Your property and the residents that pay rent are critical to the overall investment success. If your current property manager isn’t caring for both they are not maximizing your investment. -
What is your pricing structure like?
You expect a certain level of service and specific duties taken off your plate for your rental investment. Whether your rental is $900/m or $2500/m that list is the same. So why do most property managers charge 8-10% of the monthly rental rate ($90 – $250/m in that example) for the same service...
We don’t know either. We understand what services you desire and have a flat price that covers that service.
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What level of involvement should I expect when you manage one of my properties?
Our clients value all the benefits of rental investing, but do not like the headaches associated with managing the properties and tenants. Our services were designed with that in mind. -
What type of properties do you manage?
We manage a wide range of property types across our service, but at the core of our business is providing homes for our residents to make memories in. -
What criteria is used for tenant screening?
Our in-house leasing team reviews all applications to balance the goals to maximize value for our owners. Those goals are:
- Place high quality residents that will take care of the home and have the financial stability to afford it
- Place a resident in a timely manner to avoid vacancy
- Receive a market rent for the residence
In order to achieve those goals we have an extensive rental application. We perform a criminal background check, obtain a comprehensive credit report, verify income and job status, review resident’s prior rental history, and assess their interactions with our leasing team throughout the process.
We follow all guidelines set forth by the Pennsylvania Landlord-Tenant Law.
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I’m a current client, where can I find my Owner Portal?
Click the “Owner Login” button at the top right of this page or:Follow this link to all your property information, from inspection reports to financial reports. https://freedom.owa.rentmanager.com/ -
Can you help me if I want to grow my rental portfolio?
Yes, we are investors ourselves and purchase several homes a month. We’d be happy to understand your unique situation to see where we could help you realize your investment goals. Call us at 412.991.2100 to learn more.